Regular warranty
We’re so proud of the care and attention we put into building every Stewart Golf trolley that we make sure each one we make comes with a three-year manufacturer’s warranty from the date of purchase. Once you have read these terms and conditions, please click on the "Register your warranty here" link above and we will confirm your warranty against your trolley.
Warranty applies solely to the original purchaser and cannot be transferred to another owner or person.
Warranty is for personal use only – if you would like to use your trolley commercially, please contact us to arrange a commercial warranty.
In the rare eventuality that a warranty fault occurs during the relevant period then we shall at our own expense and within reasonable time repair or, at our discretion, replace the goods or such parts as are defective or otherwise remedy such defect.
Transport in a bespoke Stewart Golf box designed to protect the trolley is mandatory. Please retain your Stewart Golf box: if you have not retained it there will be a $99 charge for a new one to be delivered to you.
The warranty is an Australia and Pacific Islands warranty. If your address is in the within this region and you agree to use a carrier nominated by us then we shall bear the associated carriage costs.
If you are outside of this region, in the first instance please contact your place of purchase.
If you bought your trolley inside the Australia and Pacific Islands region but then took it outside of this region, the warranty remains applicable to the Australia and Pacific Islands region only only. You will be directed to a local service centre, where additional costs may apply.
Stewart Golf may also authorise the repair or, at our discretion, replacement of any part found to be defective due to faulty workmanship or materials. We reserve the right to inspect these parts. We will not bear any costs incurred (including shipping) due to an item being returned with a suspected fault, and after inspection if no fault can be found, or it is found that the customer has not fully understood all of the functions of the trolley or the part in question.
Exclusions to the warranty include but are not limited to:
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damage during shipment if not packed in a Stewart Golf designated box or according to Stewart Golf instructions
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wear and tear; results of neglect, misuse or accidents; damage howsoever caused
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or utilisation for any purpose other than carrying a golf bag on a golf course. Trolleys which have been fitted with non-genuine Stewart Golf parts or have been modified from the manufacturer’s original specification, are excluded. Stewart Golf products used for commercial or rental purposes are also excluded from this warranty.
Proof of purchase will always be required for any warranty claim, including for trolleys bought privately while still within their three-year warranty period.
For accidental damage excluded from the warranty we are very happy to assist with a claim against any domestic or golf-specific insurance policy you may have by providing (a) a statement confirming that the damage could only have been caused accidentally, and (b) a full estimate of repair.
Extended warranty
The terms of any extended warranty purchased are identical to those of the regular warranty but extend to four years from the date the trolley was purchased.
In addition, purchasers of the extended warranty receive (a) a 25% discount from the cost an entirely new trolley if their original trolley suffers irreparable damage not covered by warranty.
Lithium battery warranty
Batteries are a complex technology and a number of variables contribute to battery performance and thus the performance of your trolley. All rechargeable batteries are consumables and have a limited lifespan: eventually their capacity and performance decline so that they need to be replaced. As batteries age, it can contribute to changes in their performance.
All of our batteries are covered by a two-year warranty against faulty workmanship and materials. Loss of battery performance owing to external damage (howsoever caused), misuse and/or abuse, incorrect charging or other failures not attributable to a manufacturing defect are specifically excluded from this warranty.
The trolley battery must only be charged only with the charger supplied by Stewart Golf and the charging instructions must be followed exactly. The handset battery must only be charged only with the USB charging cable supplied by Stewart Golf and the charging instructions must be followed exactly.
Chargers and accessories are subject to a 1 year warranty.